So we purchased a Nikon D40X in the fall of last year. Great camera, has been taking fabulous shots with it ever since. Truth be told, the camera is a little over my head but I’m working on learning the abundant features. Got it in a combo deal with two lenses, a bag, some odds and ends. Quite a nice bit of kit and all for a reasonable price. But not so fast…Took the camera with us to England during the Great Vacation of ‘08 and was taking pictures like a tourist. Wait, I was a tourist. No matter. Went to Stonehenge (quite impressive, by the way) and was taking a couple of shots during a rainstorm. Camera worked just fine but the following day, the lens had frozen up. Would budge, neither by threat or by force. I was quite upset. We were halfway through the “trip of a lifetime†and the camera, the only camera, was toast.
We took the lens to a local English high-end camera shop. By the time we walked out, not only was the camera lens still stuck, but now there was something loose inside and you could hear it rattling around. Huh. Went to a second camera shop and bought an exact replacement lens, the Nikon 18-55mm standard. Sure enough, camera worked, life and more importantly, vacation photos move on.
Until last week. We’ve been back from England for the better part of a month and I went to use the camera for something or other. Picked it up, turned it on, and attempted to zoom into something I’m going to sell on eBay. Lens won’t work…Yup, the very same lens I purchased to replace the original one now won’t work at all. I just hear a delicate squeaking sound from the lens motor but nothing more. F-ing great.
However, on the bright side, I contact Costco, they tell me the camera is beyond return but they have a service which interfaces with name brand manufacturers on behalf of customers. I call the 1-800 number and chat to a very nice gal who calls up Nikon while I’m on the phone with her. Around 15 minutes later, the Nikon guy (also a nice chap) has taken down all the particulars, has given me the address of the service center in California, and told me it would be around a 10-day turn-around.
Crappy start, optomistic middle, we’ll see how the end works out.