While it’s true, I single-handedly caused Computer City (Jantzen Beach) to close due to an over-abundance of 29-day returns (just inside the deadline), I continue that self-serving policy today. Since I’m trying to figure out which club, errrr, racket to purchase for this recent racquetball infatuation (I appear to have several infatuations lately), my recent target was Sports Authority.
I strolled in and asked a clerk what their return policy was. She politely told me they have a 90-day return on all merchandise. Experience has taught me you need to delve into the details of a return policy, to ensure complete understanding of the fine-print. I asked if a return would result in store credit or … ? She shrugged and informed me the refund would be in the same method of purchase. Okay, fair enough.
I went to the display, picked up a Head Liquidmetal 170 racket and purchased it, secure in the knowledge that I can return it at anytime within the next 89 days. Truth be told, I’ll probably keep the racket but, you know, just in case … By the way, why that particular racket? Pretty simple, a friend of mine once gave me some profound advice, “Give me Yonnex, or give me Head.” I believe!
And in case you’re wondering, I don’t shop at stores than have a strict no-return policy. I prefer the latitude of the more open vendors, even if I’ve been known to return the odd item or four.